Terms and Conditions

Terms and Conditions

Welcome to tigerprosolar.com, the official website of TigerPro Solar. By accessing this website or using our products and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using the site or engaging with our services.

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1. Introduction

TigerPro Solar is a solar energy company that provides affordable and reliable solar systems and products for individuals, homes, and small businesses. We offer solar product sales, installation, maintenance, and advisory services.

By using this website or any of our services, you agree to be legally bound by these Terms and Conditions, our Privacy Policy, and any other legal notices on this site.

2. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website. You must not:

• Attempt to gain unauthorized access to the website or any of its services.
• Introduce any harmful code, viruses, or other disruptive elements.
• Use the site for fraudulent or misleading purposes.

3. Products and Services

All products and services listed on our website are subject to availability and may be changed or discontinued without prior notice.

We strive to ensure that product descriptions, images, and pricing are accurate. However, errors may occur. In such cases, we reserve the right to correct any inaccuracies or cancel orders that rely on incorrect information.

4. Orders and Payments

By placing an order through our website:

• You confirm that all information provided is accurate and complete.
• You agree to pay the total amount due (including taxes, delivery, and service fees where applicable).
• We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

Accepted payment methods will be displayed at checkout.

5. Delivery and Installation

Delivery timelines depend on product availability and your location. TigerPro Solar will make reasonable efforts to deliver and install products on time. Delays caused by third parties, weather, or technical issues may occur.

Installation will be performed by qualified professionals or authorized partners. It is your responsibility to ensure access to the installation site and provide truthful site information.

6. Warranty and Maintenance

Products may come with manufacturer warranties. TigerPro Solar may also offer service warranties for installation and maintenance. Warranty details will be provided at the time of purchase or installation.

Warranties do not cover damages due to misuse, accidents, or unauthorized modifications.

7. Limitation of Liability

TigerPro Solar is not liable for:

• Indirect or consequential losses.
• Losses resulting from the use or inability to use our website or services.
• Issues arising from third-party service providers or external factors.

Our total liability is limited to the value of the product or service purchased.

8. Intellectual Property

All content on this site, including text, graphics, logos, images, videos, and software, is the property of TigerPro Solar or its content suppliers and is protected by intellectual property laws. You may not copy, distribute, or use any content without written permission.

9. Links to Other Websites

Our website may contain links to third-party websites for your convenience. We do not endorse or take responsibility for the content or practices of these websites. Please review their terms and policies separately.

10. User-Generated Content

If you submit reviews, comments, or other content on our site:

• You grant us the right to use, reproduce, and display your content.
• You agree not to post anything unlawful, harmful, defamatory, or misleading.
• We reserve the right to moderate, remove, or refuse any content at our discretion.

11. Termination

We reserve the right to terminate or suspend your access to our website or services at any time for any reason, including violation of these terms.

12. Changes to Terms

We may update these Terms and Conditions at any time. The revised version will be posted on this page with an updated date. Continued use of our website means you accept the changes.

13. Governing Law

These Terms and Conditions are governed by and construed under the laws of the Republic of Uganda. Any disputes shall be resolved in Ugandan courts.

14. Contact Information

For questions or concerns about these Terms and Conditions, please contact us:

📧 Email: sales@tigerprosolar.com
📞 Phone: +256752722411
📍 Address: Kampala, Uganda